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Innovative Business Practices and Leadership Styles for the Modern World

In the ever-evolving landscape of business, certain practices and leadership styles stand out for their progressive and unconventional nature. In this article, we will explore five examples of such practices and styles, examining their impact, benefits, and potential drawbacks.

Progressive Business Practices

1. TD Bank’s Parental Leave Policy

TD Bank’s new parental leave policy is groundbreaking.

It offers 16 weeks of paid leave to birth parents and adoptive parents alike, as well as additional unpaid leave, and a smooth transition back into the workplace. The policy signifies an important shift in the U.S. business world that has long lagged behind other countries in terms of family-friendly policies.

Research indicates that generous parental leave policies lead to higher employee satisfaction and retention, and can even boost customer satisfaction. 2.

Hampton Creek’s Buyback Program

Hampton Creek, a vegan food company, created a buyback program whereby all of its products were eligible for a full refund. The program was developed as a response to the controversy surrounding their best-known product, Just Mayo, which caused an investigation into their sales success.

Hampton Creek’s decision to provide refund for their product showed their commitment to maintaining their customers faith in the brand, which eventually helped them to secure a deal with Target. 3.

Qualcomm’s Patent Licensing Tactics

Qualcomm, a major provider of Apple components and Snapdragon chips, has been in the news recently for its anti-competitive patent tactics. The FTC charged the company in 2017 with using its position to force high licensing fees on other companies.

The lawsuit provides insight into an important aspect of business that is often overlooked: the power dynamics between companies in an industry. 4.

Amazon’s Return Policy Changes

Amazon has made several changes to its return policies in recent years, including the introduction of returnless refunds for some customers. The move is controversial, with some small businesses claiming that they are forced to bear the merchant’s expense.

Undoubtedly, Jeff Bezos’ company will continue to make business decisions that benefit their bottom line. 5.

Patagonia’s Child Care Investment

Patagonia has long been known for its commitment to the environment, but now the company is also taking an innovative approach to supporting its employees by creating an on-site child care center. This investment not only supports women in leadership roles but also helps to retain employees.

The idea was driven by the companys founder and CEO, Yvon Chouinard, who has long advocated for environmentally and socially responsible business.

Unconventional Leadership Styles

1. SendGrid’s Servant CEO

Sameer Dholakia, SendGrid’s CEO, practices servant leadership, a management style that emphasizes serving employees rather than exercising control over them.

The company’s impressive sales growth serves as a testament to the benefits of Dholakia’s approach, which motivates and empowers employees. This style of leadership is increasingly being recognized as the most effective form of leadership.

2. Tesla’s Hands-On CEO

Elon Musk, the founder and CEO of Tesla, is constantly engaging with customers and employees alike.

He monitors the company’s reputation on Twitter and has been known to respond directly to customer feedback. Under Musk’s guidance, employee safety has also become a top priority, with the company actively working to decrease injury rates.

3. GitHub’s Unlimited Vacation Time

GitHub, a software development platform, has introduced the concept of unlimited vacation time.

This policy provides employees with the freedom to take time off as needed, emphasizing work-life balance. The concept has received mixed reactions, with some employees concerned about how much time off is appropriate and how managers will track it.

4. Zappos’ Pay-to-Quit Program

Zappos, the online shoe and clothing company, operates under a holacratic management system that their CEO, Tony Hsieh, calls unconventional yet empowering.

Their pay-to-quit program is designed to weed out employees who may not be the best fit for the company culture, and hence they receive severance pay if they feel discontented with their work. However, some employees have claimed that the program generates dissatisfaction.

5. Uber’s Spy Software

The recent controversies surrounding Uber also demonstrate the importance of effective leadership.

The company was accused of using spy software to monitor its competition, resulting in damage to its reputation and a class-action lawsuit. Such unconventional leadership tactics may seem clever in the short term, but they often lead to long-term problems.


The world of business has come a long way in recent years, and these innovative business practices and unconventional leadership styles are proof of that. They illustrate that the best way to succeed in the modern world is to prioritize people, be they employees or customers, and to practice leadership that empowers rather than controls.

These practices and styles continue to evolve, and businesses that are quick to adapt will be the ones that thrive. In conclusion, this article explored progressive business practices and unconventional leadership styles that are transforming the business world.

From TD Bank’s parental leave policy to Zappos’ pay-to-quit program, these innovative practices prioritize people, be they employees or customers. The importance of effective leadership was also highlighted with examples of servant leadership and hands-on management.

These practices will continue to evolve. However, the key takeaway from this article is that businesses that prioritize their employees and customers and adapt to the changing landscape will come out on top in the modern world.

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